One more bad review.I pre-ordered one of their beautiful eye shadow. The package was sent the 12nd November 2021 and came back to them without explanations, not even arrived in France. The tracking even said "arrived to destination" as it was normal. I verified my address few times to be sure. I tried to contact Chaos Makeup multiple time by instagram and emails. They answered some but without effective solutions. After few emails, they told me in the end of January they sent a 2nd package the 1st January. But no tracking number and when I ask for it, again, no answer. So the 14th February I used PayPal to solve the problem with every evidences I have. And this time, Chaos makeup answered REALLY quickly, less an hour later than proposed me a partial refund. I refused. I never had the package and had no proof they really send another because, surprise, they don't have a tracking for the tracking. They proposed me partial refund multiple times I refused. They told me they answered all my message, they can't do anything, they didn't have proof for the package even it was my fault because I didn't accepted the package. After 2 weeks, it was PayPal turn to resolved the problem and I win.Always use PayPal.I don't recommend this shop.
Claim your business profile now and gain access to all features and respond to customer reviews.
Award receiving, celebrity makeup artist & owner of Chaos Makeup. Megan was the first makeup artist in US history to be recognized by Congress, Texas Rep, Senator, City of Corpus Christi for humanitarian work, animal rescuing ect... Megan has also ...
