Initially look at the Omoda 9, lovely car, quick test drive and I decided it was the car for me, fast forward a few months and the car came in to the dealership, this was mid August, I was told I had to collect the car, why would I put purchase a new car so close to a plate change 25 plate to a 75plate?I was informed I might not get the deal if I didn't take delivery of the car in August, and? Poor communication between the sales staff and the sales manager, who wasn't aware I'd sold my part ex, nor that I did not require finance. There was a change in my personal circumstances meaning I was not in the position to purchase the car.Wow, attitudes changed pretty quickly, no more nice friendly sales people. It was made clear by both Ben and Sean I would not receive my £500 deposit. I had not even seen the vehicle at any point.I thought this a little unusual, so I called another local car dealership and made general inquiries about new cars, deposits and cancellations, their reply "We have every confidence in the Brand, the product and the service we provide we do not need to keep customers deposits to keep the lights on, or pay the bills". I think this last statement sums up Chapelhouse in Blackpool.
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Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.
