Name: chapelhouse.co.uk
Telephone: 000000000
Rating: 4.2

Gary Guest

So I left a review couple days ago about how bad the service was in the st Helen’s store . Customer

So I left a review couple days ago about how bad the service was in the st Helen’s store . Customer service replied to revue saying sorry get in touch so we can sort out . I got in touch today they said someone will be in touch when there free. It’s 830 in the night now don’t think there there ringing. Think that says it all about this company.

Date of experience: Feb 20, 2026

Mary Price Guest

1 month ago

Great support during vehicle upgrade despite challenges

We had a phone conversation to upgrade our vehicle. The representative from the sales team was exceptional, keeping us updated despite our car's delay. When it finally arrived with an issue, she quickly offered us the same model in a different color and made sure everything was expedited due to the wait. Another team member assured us we could pick up our car as soon as it arrived, which turned out to be incorrect. However, he acted promptly to arrange our new financing when the alternative vehicle was processed. I highly recommend the representative; she truly did her best in a challenging situation.

Date of experience: Jan 14, 2026

Faith Sanders Guest

1 month ago

Outstanding service from the team

What can I say about the team? They provided first-class service at the point of sale and were equally helpful with after-sales advice. They are friendly, knowledgeable, and reassuring! What more could a customer want? Why look anywhere else? Simply superb.

Date of experience: Jan 14, 2026

SF81 Guest

1 month ago

Generally good service experience

Overall, a pretty good experience. The representative at the service desk was very friendly and efficient. I've been with them for three years, and the vehicle has been the best I've had in terms of space and comfort.

Date of experience: Jan 13, 2026

Brooklyn Guest

1 month ago

Smooth car upgrade process

We had a call to upgrade our vehicle. The representative was fantastic, keeping us informed despite delays. When our car finally arrived with an issue, she quickly offered us the same model in a different color and expedited the process due to the long wait. Another team member provided inaccurate information about pickup but was quick to sort out our new financing. I highly recommend the representative for her exceptional effort in a tough situation.

Date of experience: Jan 13, 2026

Nolan Powell Guest

1 month ago

Helpful service despite not purchasing directly

I didn't buy the vehicle directly from the representative, but they were incredibly helpful, friendly, and professional. I would highly recommend their services. Five stars every day for this representative!

Date of experience: Jan 13, 2026

Karyne Guest

1 month ago

Invaluable assistance throughout the process

The representative was incredibly helpful and made the entire process easy to grasp. Any questions I had were addressed with professionalism. Great job!

Date of experience: Jan 12, 2026

nek0gamer Guest

1 month ago

Pleasant experience meeting the team

Meeting the representative was a positive experience; they explained everything clearly and made me feel very welcome. I would recommend this service to anyone looking to purchase a new or used vehicle.