Honestly, the website has just gone straight downhill in a couple of years. Sure, they added some pretty good features a while ago- but now it just feels like they're slowly tearing the whole thing down. They've removed multiple actual useful features (editing messages from you and the bot, starting a new convo from a specific message, groups, etc....) Plus the new age verification feature is just getting on my nerves, since it has drastically decreased the amount of time I'll be able to spend on THEIR app, and instead of just slowing down the chats- they've decided that making users wait in a 5 HOUR MINIMUM line is better???? Honestly I wouldn't be surprised if they went bankrupt at this point.
Claim your business profile now and gain access to all features and respond to customer reviews.