I had an issue with my device and one of the magnetic cables that caused overheating and damage. After reporting it, I received a quick response indicating they would investigate. They found the issue was covered by warranty and promptly sent a replacement cord and tip. The service was friendly and efficient, keeping me updated throughout, so I always knew the status of my ticket. In a market full of electronic accessory companies, it’s often heard that products are great but customer service is lacking. This experience reassures me to continue purchasing from this company, knowing they stand behind their products and that their customer service is as high-quality as their merchandise.
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Fast, safe and best magnetic charging cables for your Apple and Android (USB-C) mobile devices from the original creators of the magnetic cable. Alongside our first graphene powerbank with the most powerful battery in the world. Charging redefined. Shipping worldwide.
