I rarely leave reviews, but this experience has been extremely frustrating.
I spent over a month and a half waiting for Chargeflow to set up the integration. I was repeatedly told that everything was “in progress”, but in reality, nothing was ever properly completed.
After realizing this was going nowhere, I asked to stop and move to another solution. However, the setup was not properly released/deactivated on their side, which blocked me again and caused even more delays.
In total, I lost more than two months because of this.
This situation has had a direct negative impact on my business. I was looking for a reliable chargeback solution, but instead, I lost a significant amount of time and energy.
Communication and execution have been very poor, and the support experience did not meet expectations.
I would not recommend Chargeflow based on this experience. I would strongly suggest looking into alternatives like Disputifier, which has been much more professional and significantly faster in comparison.
Customer Assistance : Carla
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Chargeflow automates chargebacks and disputes end-to-end, freeing you to focus on what matters. Win back your revenue with a 360° platform that leverages data from a global network of merchants to protect your business against chargebacks. Chargeflow integrates with dozens of payment, ecommerce, and customer service platforms to improve your win rate. Fueled by decades of expertise crafted into an AI-driven technology, Chargeflow combats fraudulent chargebacks and safeguards your profits. Trusted by 15,000 SaaS and ecommerce merchants, including Huel, HexClad, BRĒZ, Obvi, Wordtune, Elementor, Fanatics, Huel & more.See more
