We bought some wall panels for the fit-out of our new store. The initial order came, but I had ordered the wrong ones. Swapping them for the right ones has been so hassle-free. Laura in customer care has been superb and helped us arrange the swap ourselves today via our own driver (for speed).
As well as offering beautiful products, they were so helpful when I made a mistake and helped me sort it without hassle or delays. I will not hesitate to come back to C&I again when we need more panelling and screening.
I run an online business myself, so I know how logistically difficult selling and shipping large items like this is. They are doing everything right, and the whole experience has been superb.
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