charleshurstgroup.co.uk

3.5
3.5 Based on 517 reviews

...

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FB65
Unsatisfactory Trade-In Valuation

I inquired about a used vehicle while bringing a well-maintained trade-in. The trade-in value offered was significantly lower than expected, despite similar vehicles being priced much higher. When I questioned their evaluation, they referenced a guide that didn't reflect actual market conditions. They didn't even inspect my trade-in. I felt like they were only interested in maximizing their profits at my expense, and I won't be returning.

1
Date of experience: Dec 06, 2025

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