charleskeith.com

3.5
3.5 Based on 181 reviews

CHARLES & KEITH is a shoes, bags & accessories brand making headlines. Fashion Insiders biggest kept secret with affordable price points paired with luxury quality and design....

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Melvin Wilson
Complete disappointment with this service.

This service is a scam. I placed an order 21 days before Christmas and never received a confirmation email or tracking number, leaving me uncertain about my order status. Upon checking my bank transactions, I saw that I had been charged. I reached out to them and received an apology, with a promise that my order would arrive within two weeks. This meant I would be waiting 30 days for delivery, which was already frustrating. The next day, I received an email requesting evidence of my claim. I sent a screenshot as proof, and they acknowledged my email but never followed up. They take your money without addressing their issues and show no accountability or organization. This has been the worst experience!

1
Date of experience: Dec 17, 2025

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