The ONLY downside I feel with Charlie is the wait time for customer service. I have begun to keep my place in line and have them call me back and that is working better. Frankly, I don't think there are many operations like Charlie that run any faster. I do think that they need more phones or people or both...something... so that they are not losing customers due to that problem.The good news is that the charges are minimal. I came to Charlie through Social Security because I have my retirement funds direct-deposited into Charlie. This is how they began and I came from a credit union that was taking hundreds of dollars because my funds would hit on different days.
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Charlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
