I tried to order one item, but the checkout process misleadingly added several items without clear confirmation, totaling nearly $300. When I contacted them to cancel, they refused. Shipping was delayed for weeks despite paying for expedited delivery. Once the items arrived, the return process was a nightmare: the return window changed unexpectedly, I had to email instead of using a portal, and they asked for photos as 'proof,' claiming there wasn't enough information. They do not provide return labels—only vague instructions that were never sent. They also tried to charge a 30% restocking fee. After numerous frustrating emails, my bank issued a chargeback. This business engages in deceptive practices and complicates returns. Proceed with extreme caution.
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London based women's fashion brand shipping your favorite pieces worldwide.
