charliesuede.com

2
2 Based on 21 reviews

London based women's fashion brand shipping your favorite pieces worldwide....

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Average Rating

2

/
5

21 Reviews

5 Star
27%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
73%

All Reviews

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Review Time

Wendy Heffelfinger
I got the kaye top and just wore it out last week! I’m super happy with the purchase and would defin

I got the kaye top and just wore it out last week! I’m super happy with the purchase and would definitely buy again. No complaints, it’s super comfy super cute and not too tight around the neck which at first i was a little worried about, but had no issues.

5
Date of experience: Mar 07, 2026
POOR SERVICE! Delays and Low Quality

POOR SERVICE! Your order won't be shipped unless you constantly reach out via email, and returns are also significantly delayed. The clothing quality is below standard. Avoid this deceptive service.

1
Date of experience: Jan 08, 2026
_LegendaryYT91
TERRIBLE SERVICE

TERRIBLE SERVICE! They won't ship your order unless you constantly follow up via email, and getting a return is a hassle that takes over a month of persistence. The clothing quality is poor; I strongly advise against ordering from this untrustworthy company.

1
Date of experience: Jan 07, 2026
June
My sister loves the cut-out dress

My sister loves the cut-out dress; it was a Christmas gift.

5
Date of experience: Dec 25, 2025
skydemon6393
Complete scam

Complete scam. I haven't received my order in two months, and all I get are automated responses. I urge you not to buy from this site!

1
Date of experience: Dec 16, 2025
Brenda Adams
Shipping issues

I've also faced difficulties getting my items shipped. I'm worried my gifts won't arrive in time for Christmas. There's no communication. Their site claims shipping within 4 days, yet it's been over 2 weeks with no updates on my order.

1
Date of experience: Dec 16, 2025
Risa Ross
The top is beautiful

The top I ordered is truly beautiful and of great quality. I took a chance buying from them, and it paid off! I love it, and my girlfriend adores it as well. I will definitely shop with them again in the future. Their customer service is prompt and helpful. You may have to wait a bit, but it's worth it!

5
Date of experience: Dec 14, 2025
BF15
No refunds allowed

No refunds allowed—this service is a complete scam. The clothing quality is terrible and not as described.

1
Date of experience: Dec 12, 2025
Solomon Johnson
DECEPTIVE PRACTICES

I tried to order one item, but the checkout process misleadingly added several items without clear confirmation, totaling nearly $300. When I contacted them to cancel, they refused. Shipping was delayed for weeks despite paying for expedited delivery. Once the items arrived, the return process was a nightmare: the return window changed unexpectedly, I had to email instead of using a portal, and they asked for photos as 'proof,' claiming there wasn't enough information. They do not provide return labels—only vague instructions that were never sent. They also tried to charge a 30% restocking fee. After numerous frustrating emails, my bank issued a chargeback. This business engages in deceptive practices and complicates returns. Proceed with extreme caution.

1
Date of experience: Dec 06, 2025
EH49
Prompt support response

5
Date of experience: Dec 03, 2025

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