I wish I could give zero stars. My recent order from the company arrived with several charms entirely broken – links were snapped, and pieces fell apart right out of the box. It appeared to have been mishandled or was simply of poor quality from the beginning. I've reached out to their support team multiple times seeking a refund or replacement, providing photos and my order details as evidence. Weeks have passed with no response, no acknowledgment, nothing. They seem to completely ignore customers after receiving payment. This isn't just poor service; it feels like they intentionally disregard customers. Save yourself the trouble and money: avoid this company. There are many better jewelry platforms that genuinely support their products and maintain communication. I regret my purchase entirely.
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Charms is an online store specializing in charms bracelets.
Customers can choose bracelets in various colors like silver, gold, rose, or black, and then personalize them by selecting from a wide range of charms.
Charms Official supports international shipping and offers different language options for a global audience.
