What an excellent experience!My Charwood Woodburner had developed cracks in the back plates and I was concerned whether it was a) safe and b) needed replacing. Had a very useful phonecall which put my mind at rest. They asked me to send photos to confirm what they'd said and responded to this the next day. Thankyou!
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British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.