charnwood.com

4.7
4.7 Based on 193 reviews

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972....

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Average Rating

4.7

/
5

193 Reviews

5 Star
86%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Ron Goouge
we rely on our charnwood multi fuel stove as our main heat source.we needed a replacement part. spo

we rely on our charnwood multi fuel stove as our main heat source.we needed a replacement part. spoke to 2 people to get it sorted , both were very patient as i was a bit stressed not having it delivered soon. ordered on Friday arrived sunday mid day. so thanks again. Ron goouge.

5
Date of experience: Feb 24, 2026
Ron Goouge
excellent service

we rely on our charnwood multi fuel stove as our main heat source.we needed a replacement part. spoke to 2 people to get it sorted , both were very patient as i was a bit stressed not having it delivered soon. ordered on Friday arrived sunday mid day. so thanks again. Ron goouge.

5
Date of experience: Feb 22, 2026
Hilary Pearson
Fast Delivery and Excellent Customer Service

I had an emergency situation with broken fire bricks in my stove and Charnwood had my replacement delivery to me in less than 24 hours. Very impressive, stress free experience. And an extremely happy customer.

5
Date of experience: Feb 17, 2026
Colin
Charnwood Island 1, suitable for wood or solid fuel

Charnwood was recommended by a local firm selling stoves. I was attracted to Charnwood by the fact that in their brochure they list faith in God as one of three things vital to them. This gave me confidence that their firm and products would be trustworthy, of high quality and dependable. I have not been disappointed and am now enjoying using my stove.

5
Date of experience: Feb 12, 2026
Paul Nichols
Originally I gave three stars due to an…

Originally I gave three stars due to an issue with the calibration of the fire, but the technical department sorted this problem straightaway, hence now 5 stars

5
Date of experience: Feb 11, 2026
Penelope
A five star award for 5-star service

A five star award for 5-star service. Charnwood organised the whole project from start to finish. Their staff are all courteous, helpful & knowledgeable. The installation process went without a hitch & was completed within the given timeframe. I’m absolutely delighted with my C4Duo log burner which is a very handsome addition to the room & it’s efficient & easy to use. I cannot recommend Charnwood highly enough. Thank you all.

5
Date of experience: Feb 11, 2026
You may note from an earlier Charnwood…

You may note from an earlier Charnwood TRUSTPILOT review that my experience with Charnwood and their multi fuel stoves has all been very harmonious and for a very good reason.The stoves are exceptionally well built, you have an immediate point of access throughout the UK and for information, spares and expert assistance.Whilst you may take issue with the initial cost when comparing with the plethora of stoves available via the internet, for good reason Charnwood are the Rolls Royce of multi fuel stoves.I speak from experience and that of a neighbour and Family member all now with Charnwood Multi fuel stoves that have now all experienced the same rewards that their stoves provide.

5
Date of experience: Feb 10, 2026
Mr Tom Quinn
Helpful knowledgeable professional and…

Helpful knowledgeable professional and friendly company representative. Provided all required information and then some.

5
Date of experience: Feb 10, 2026
James
Charnwood C5 Stove

Well built stove which throws out a lot of heat. There is a choice of cool touch handle colours. We chose black & it cost an additional £17. You do get the original handle delivered as well. This stove also comes with a 10 year guarantee if you register it online. The fire, the stockist & our HETAS engineer were all 1st class. Thank you Charnwood :)

4
Date of experience: Feb 09, 2026
Caroline
Charnwood 5

Lovely stove, suits our needs perfectly. Very helpful via email when registering for the 10 year guarantee.Totally different from an open fire. Lighting and using the air vent/control needs getting used to, but very efficient. Looks great and gives a lovely cosy heat.

5
Date of experience: Feb 09, 2026

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Business Details

  • British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.

  • call 01983537780
  • language https://www.charnwood.com

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