We've been delighted with our stove for 15 years, but needed to renew the rope in the door. The Charnwood website made it incredibly simple to order the right part for our model, and when I emailed Charnwood for guidance on how to fit it, I received hand written, easy to follow instructions from Bob, and the offer of more help if needed. Could not have imagined better service! Thank you
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British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.
