I attempted to end my service by returning the equipment to a local store. I was assured that after dropping it off and completing the paperwork, my account would be closed. However, I received a bill for the following month 30 days later. When I contacted the support team to address this issue, they said it was part of the cancellation process and forwarded it to collections. Experiences like this leave me frustrated with the industry.
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Charter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum.
