I attempted to cancel my service by returning the hardware to a store. I was assured that everything was finalized after the drop-off and signing the contract. However, I later received a bill for the next month. When I contacted the support team with my concerns, they stated it was part of the cancellation process and sent it to collections. This experience has left me quite frustrated with the industry.
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Charter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum.
