I purchased a crossback apron from the Charymouth.co.uk website on the basis that it was being sold from a UK seller. The item then shipped from the US and took 3 weeks to arrive. Upon receiving it, the item was a poor quality version of what they advertised and their claim was that they have numerous suppliers and were sorry that it didn't meet my expectations. In order to get a refund I would have to ship the item (tacked) to China at my expense, which in this case would cost more than the item was originally purchased for.This was escalated to PayPal to have said they are just a payment platform and can only go by the sellers policy.In short, do not buy from this site. They are not clear on where the item is being sent from and actively make it difficult to send back items for a refund. On top of this, the items appear to be cheap knock offs of what they show on the site.
Claim your business profile now and gain access to all features and respond to customer reviews.
