Name: charymouth.co.uk
Telephone: 000000000
Rating: 1.5

David McGowan Guest

ordered a 'nice ass' (donkey) picture in frame. It took 5 weeks to arrive, the picture 'canvas' was

ordered a 'nice ass' (donkey) picture in frame.
It took 5 weeks to arrive, the picture 'canvas' was packed separately and rolled up and squashed in transit so had creases.
The picture didn't fit the very low cost frame provided.
The frame has a plastic glass which has some film on it which can't be removed.
Tried to email them to complain at support address but got a mail bounce.

Date of experience: Feb 07, 2026

Ali Hollingsworth Guest

1 month ago

Order the apron - never received. Thought I was ordering from an English company but then found out

Order the apron - never received. Thought I was ordering from an English company but then found out item was supposedly dispatched from Utah. Cannot get hold of them on-line. Frustrated and now out of pocket.

Date of experience: Feb 07, 2026

Ali Hollingsworth Guest

1 month ago

Charymouth apron

Order the apron - never received. Thought I was ordering from an English company but then found out item was supposedly dispatched from Utah. Cannot get hold of them on-line. Frustrated and now out of pocket.

Date of experience: Feb 07, 2026

David McGowan Guest

1 month ago

Complete rubbish

ordered a 'nice ass' (donkey) picture in frame.It took 5 weeks to arrive, the picture 'canvas' was packed separately and rolled up and squashed in transit so had creases.The picture didn't fit the very low cost frame provided.The frame has a plastic glass which has some film on it which can't be removed.Tried to email them to complain at support address but got a mail bounce.

Date of experience: Feb 07, 2026

Sue Guest

1 month ago

Would give it zero stars

Would give it zero stars. Ordered framed picture, took ages to arrive. It was damaged, terrible quality and poor packaging. Tried to email but surprise surprise they have set it to reject emails. This company needs to be closed down

Date of experience: Jan 19, 2026

Shona Mccann Guest

1 month ago

Absolutely crap

Absolutely crap. Wrong item. Poor customer service. I wish I'd read these reviews first!!

Date of experience: Jan 13, 2026

C Lester Guest

2 months ago

Poor quality and no refunds available

Ordered 2 cotton sling back type kitchen aprons. They were shipped from the US and took almost 4 weeks to get here (UK) 1 was OK the other had ties stitched wrongly with lose threads etc. unusable. On contacting their ‘customer service’ I was offered £3 and then £5 compensation despite asking to return for a refund. The apron cost £12.99. Don’t bother using this company. Shoddy goods and useless customer service. No chance of getting your money back

Date of experience: Jan 08, 2026

Samantha Cockayne Guest

2 months ago

Avoid, avoid, avoid!

ZERO STARS. I wish I had read the reviews before buying from this absolute scam of a company. I ordered two aprons for Christmas presents, however they took a month to arrive and totally missed Christmas. Once they finally arrived I realised that they would have been totally unsuitable for gifts as they are utterly shocking quality, and not what I ordered. Customer service are refusing to help, despite me sending lots of photos clearly showing the poor quality. I thought this was a local business, but I believe my package came from China. Absolutely shocking products and service, avoid at all costs.

Date of experience: Jan 08, 2026

Joanna Guest

2 months ago

Shoddy Item from the US

Shoddy Item from the US. Doubled the price of the apron which was not the style advertised.. Thin, synthetic, badly stitched. Total rubbish and a rip off. So disappointed. Warning to all to never order in haste.. Gutted!

Date of experience: Jan 07, 2026

Mrs F Guest

2 months ago

AVOID … an absolute disgrace

AVOID … an absolute disgrace - don’t waste your time or money. Item nothing like that was advertised and really poor quality. Offered £3 compensation which was increased to £6 against a £25 order. Item is garbage