At the beginning, Chase was very responsive and helpful. However, once my account was opened, communication completely stopped. No follow-ups, no explanations, and no clear support when issues came up.
The most concerning part is that a business credit card was opened without my application or consent. I only realized this after seeing a hard credit inquiry on my report. There was no prior communication or clarification about this.
The lack of transparency and communication after onboarding was extremely disappointing and stressful. I expected much better from a bank like Chase.
Claim your business profile now and gain access to all features and respond to customer reviews.
