I decided to use Chatbooks and sign up for an annual subscription and built my book on Feb. 4th. On the 6th I got an email stating it was done, shipped and should receive by the 14th. (This is per standard delivery) I checked a couple days later and it now said the 19th. I went to the website and chatted on the 12th for an update. NOW, I was being told it should be there be here by the 25th! Today, I went on again to ask for a tracking number. Per Standard Shipping, they do NOT give you a tracking number. AND, I am now told that if I don't get it by March 5th (one day shy of a full month from the date it shipped) to please follow up. I have ordered many items over the years via Stan Shipping and always gotten a shipping number and NEVER had to wait a month. If you look at their website under Stan Shipping, it states up to 5 days to print the book and up to 5, yes 5, days in transit. Well, then when it shipped the 6th, I should get it (not including Sunday) yesterday, the 12th. I guess you get what you pay for, but I will never use them again. The worse shipping policy I have ever encountered. BUT, if the price is good and you can wait a month.......then yes, choose Chat.
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