I'm deeply challenged by this company. When I put in claude, they came up. Unbeknowst to me, this was not the legal organization for claude.ai even though for all intents and purposes it was presented that way. in retrospect, I realize it was a sponsored ad, so that should have slowed me down. It was actually only after completed the purchase did it explain what "chatly solutions" was and it was more of a conglommerate. I didn't log in. I didn't test anything. I immediately filed a complaint. It took them a week to tell me, that their refund policy doesn't allow for refunds under any ciscumstances. This is pretty extreme policy in 2026 and caused me to do some searching. It didn't take long to see that what I experienced was pretty common and similarly no refund. I'm guessing the user experience from sponsored ads to sign up, to information detailed after commitment is all designed to lure you in thinking one thing, only to learn another after you have completed your transaction. In my estimation, this is what scam-like behavior is.
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