I paid $90 for a Chatly subscription after clicking what I believed was an ad for Claude AI.The branding and ad placement made it appear connected to Claude. It was not.When I realised the mistake, I contacted support immediately and requested a refund. The response was a flat refusal. They stated that accidental purchases are not refundable under company policy.No flexibility. No goodwill gesture. No accountability for misleading marketing.They cancelled auto renewal but kept the full annual fee.If you are searching for Claude AI, double check the URL before paying. This is not Claude. It is a separate product using similar positioning in ads.I would not have purchased if the distinction had been clear.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.See more