I subscribed to Chatly.ai and requested to cancel just 3 hours later, after using fewer than 3 messages. Their own refund policy states that users are eligible for a full refund within 24 hours as long as they’ve used fewer than 7 messages — which I clearly met.Despite this, Chatly.ai refused to refund me, not even partially, unlike most reputable service providers. They simply ignored their own stated policy.This experience made the service feel misleading and untrustworthy. I would strongly advise others to be cautious before subscribing. They do not stand behind the policies they publish.
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At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.See more