I intended to subscribe to Claude and searched for it on Google, but I was misled into purchasing a subscription on chatlyai.app instead. The website appears in search results in a way that makes it look like an official Claude page, and the interface closely resembles Claude’s design. As a result, I unknowingly subscribed to a completely different service.I contacted support immediately after realizing the mistake, but the refund process has been unclear and slow. For a digital subscription purchased only minutes/hours earlier, a simple and transparent refund should be standard, yet the cancellation and billing flow felt deliberately confusing.Another critical point: the name “Chatly” is originally associated with the legitimate German service chatly.solutions. The site I ended up on — chatlyai.app — exploits this similarity and creates even more confusion. This makes chatlyai.app feel like a deceptive service designed to mislead users searching for Claude.I am now escalating this through a Stripe/Card dispute due to insufficient support and misleading UI.If you are looking for real Claude or GPT access, **this is NOT the place.**Be careful — the site can easily trick users into thinking it’s related to Claude or to the legitimate chatly.solutions service.Very disappointing experience, and I hope this review prevents others from making the same mistake.
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