Misleading Policies and Poor Business Ethics — Avoid This CompanyI entered into a contract with Chatly in good faith, expecting a professional service and a fair process if things didn’t go as represented. Unfortunately, what I received was a confusing, contradictory refund policy used as a shield to deny accountability.Their “refund policy” is written in a way that contradicts itself throughout — making it impossible for customers to know what’s actually covered. When I requested a refund based on legitimate dissatisfaction, their team responded with vague justifications and refused to take responsibility, despite their own unclear terms.This isn’t about minor disappointment — it’s about a company that hides behind policy language to avoid making things right. It is predatory and unethical, especially toward customers acting in good faith.I strongly recommend anyone considering Chatly to think twice. Their practices do not reflect transparency, fairness, or customer care.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.See more