Chatly practices deceptive marketing by masking search results as other companies, such as Claude. It then disregards the EU Consumer Rights Directive and its own published refund policy, which requires that consumers are eligible to request a refund if they cancel their subscription within 14 days of purchase.I cancelled within minutes, as soon as I realized it wasn't Claude I had purchased. I have been trying to get a refund for 3 weeks and it seems my only option now is to report them to the European Consumer Centre.I have little hope of that working, since they seem to be hiding behind an EU registration and based elsewhere.
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At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.See more