I accidentally subscribed to an annual plan and immediately contacted the company for cancellation and a refund. I never used the service. It took them 17 days to respond, only to deny my refund request citing a non-refundable policy. Their response ignored my immediate cancellation request and the lack of service usage. This experience felt more like a trap for accidental subscriptions rather than a customer-centered service. I wouldn't recommend this company to anyone concerned about fair treatment.
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