I visited to see the Christmas decorations today and was really let down. Upon arrival, the staff showed no Christmas spirit. I struggled to view my QR code and had to repeat the number several times. We asked about disabled parking and were told to just drive on. At the car park, the market was being taken down, and there was no disabled parking as promised. The tour inside was underwhelming, with just Christmas trees in every room and no festive atmosphere. I've seen more Christmas cheer in a local store. It's a shame because I love the grounds and plan to return in summer, but not for this.
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