chatsworth.org

2
2 Based on 41 reviews

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Lina Barnes
Misleading online gift page

I ordered a Chatsworth afternoon tea gift voucher for friends, thinking it was for two. Our friends attended Chatsworth to use the voucher only to be told the voucher was for one person only! REALLY? Who charges £49.50 for one person, and does not make it crystal clear on the web page (states for one further down the page). The illustration gives you the impression that the voucher covers two persons, and the narrative on order states 'X1' which can be misconstrued as if you are simply ordering one voucher. C'mon Chatsworth, get your act together as I'm sure Trading Standards and the Advertising Standards Authority would have something to say about the way you are selling. I've now had to order another 'single' voucher for our friends as we did not disappoint them. Never again will we order from Chatsworth - complete rip off.

1
Date of experience: Dec 22, 2022

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