Second time using this site. First time had no problems. Second time, they spelled my last name wrong. I caught it within a month of my trip, plenty of time to change it, and within their guidelines of fixing a problem. Was first told to contact the airline directly as they could not fix names on international flights. Did that, and airline said the request had to be done by the travel agency. Went back to cheapcaribbean customer service and they said the issue would be resolved up to 7 days before my trip. It is now 6 days before my trip and customer service is still saying that I have to contact the airline, even though I was told last week it would be fixed. Such a scam! They have full payment and now I will not be traveling on my trip.
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
