Horrible Experience w/ CheapCaribbean.comI would STRONGLY advise against booking with CheapCaribbean. This has been the most frustrating and unprofessional travel experience I’ve ever had.I booked a vacation package with them, and due to errors made by their own agents, my reservation was canceled THREE times without my consent. Each time, I had to call and rebook, spending over 6 hours on hold trying to fix their mistakes. They even booked my trip under a test account, which isn’t even meant for real travel!After all this chaos, I decided to cancel and book directly with the airline and hotel. That’s when they refused to give me a refund for the $3,029.03 I paid and instead tried to force me into a travel credit while deducting $900 in fees—fees for mistakes that were entirely their fault.To make things worse, they “lost” $854 of my money and couldn’t even account for where it went. Their customer service is a nightmare, full of empty promises, and no one seems to care about actually helping customers.This company is completely dishonest, disorganized, and untrustworthy. If you value your time and money, do yourself a favor and book directly with hotels and airlines. I’ve now disputed the charges with my bank, but this should have never happened in the first place.Avoid CheapCaribbean at all costs!
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