I wish I could give cheap Caribbean zero stars, it is definitely the worst customer service I've ever received, I booked a vacation and when I called to cancel they canceled without explaining anything to me then I find out that they should've helped me reschedule instead as the credit takes a whole month to get processed and they will not refund my money so I have to wait until the credit gets processed. I called anyway to see if they can reschedule over the phone and that has taken 5 phone calls and several representatives that have no idea what they are doing. Currently I have been waiting on the line for 40minutes and they have not helped me re-book. This experience has been the worst for me. DO NOT USE THIS SITE!!
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
