I will never spend another dime through Cheap Caribbean ever again. As a matter of fact, I have booked about three trips since then, and realized it's a bit cheaper doing it myself. So, thank you Cheap Caribbean for your unprofessionalism. I will make sure that I post this on every review site.To make a long story short, I booked a trip through Cheap Caribbean to go to Mexico. Once I arrived, I immediately went to the front desk to check in, only for them to tell me that they have no reservations with me. I had the confirmation email to verify and still it was not in their system. I said no problem Sir, I will just call them myself. I called and spoke to several representatives through the chat on the site (In which the dialog, I still saved and have) and all they kept telling me was that they were busy, and it was nothing that they could do at the moment. I literally had to come out of my pocket to pay for a room that was already paid for! I called them throughout my trip (Which that was in February) up until today (In July) and I have yet to resolve this issue! I am so furious that I had to spend $550.00 of my hard-earned money on something that I already paid for. You guys lost a faithful customer, and I will continue to spread the bad news about this company, because this organization seems to be corrupt. I won’t stop until I get reimbursed. I still have the confirmation for it and the receipt at the place when I paid. Absolutely furious!
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
