My rating to cheap carebbean is actually zero, no stars! My girlfriend and I booked what we thought was our dream vacation. It was supposed to be a celebration of the new year, my girlfriend's birthday and her wish to swim with the dolphins. Cheap Caribbean promises trip options, but failed to deliver promptly to us. They also failed to follow up with us during the trip and after a trip that has been booked and paid in full although we attempted to reached them with no response. The resort they recommended was part of a coalition of high-pressure sales which included representatives from some local site seen. After the purchased of tickets to swim with the dolphins at Royal Solaris, on new years day, on my girlfriend Katiria's birthday, as a result of the negligent driver for Cabo adventures who was speeding, 6 other passengers, my girlfriend Katiria Ayala, and myself Muguel Castro we're in a terrible accident resulting in injuries. I attended to Katiria after the accident while we were still at Royal Solaris which was a few days of serious pain for her and me both. After returning to the USA Katiria has gone through some serious medical treatment, studies and therapy as well as I. We've contacted Cheap Caribbean to ask for a refund and have not yet heard from them even after several attempts. It seem that after spending $3,152.62, they have no sense of urgency to rectify and issue a refund. Their continued partnership with Royal Solaris resort and the team of representatives placed in their locations is an indication of profit above service and people.
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