If I could give them a zero I would, I booked a trip with them with insurance and then my daughter passed I had to cancel. They did tell me I have a credit, so I rebooked, then had to cancel because my partner was hospitalized for two weeks. They again told me I had a credit, when I tried to use it they gave me a lower amount of credit even though I have TWO emails from them telling me the correct amount of the credit. Every person you deal with is helpful, but not able to make decisions and getting a manager takes forever. It took me over a month to get this resolved, NOT to my satisfaction, but they hold the cards. DO NOT USE
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
