Horrible experience. Booked a vacation and purchased their travel protection which said I could make changes at no cost and could cancel for any reason and receive 75% of my money back. They changed one of my flights without my knowledge and when I called to try and change it, they stated there would be no fee and then told me I had to put another $1,000 towards my deposit to “confirm the change” and that making this change would voice my travel insurance and I’d have to purchase again. Furious, I decided to just cancel my trip. I spent 2 hours on the phone trying to get them to honor my 75% money back. They finally agreed, but basically called me a thief as the call was finishing. I just rebooked my trip by myself…. $1,500 cheaper than what cheap Caribbean charged me. They are a giant scam.
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
