I had an issue booking restaurants in advance for our upcoming trip to Mexico. The resort app said they could not find my room reservation. I was nervous after reading these reviews and called customer service. I had zero wait and spoke with an extremely friendly woman that put my mind at ease. She called the hotel and got the correct reservation number for me that the app needed. It worked and we are good to go with restaurant reservations and pre booked into our resort. I had a great experience calling customer service!
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more