Booked a trip on their site where it clearly states repeatedly that you can cancel and get a full refund within 24 hours. I canceled within 3 hours of booking the trip and now they are telling me I’m not eligible for a refund. As of now, I’m out over $9k! The crazy part is that the flights I booked are absolutely refundable within 24 hours of purchase (United airlines policy) and I called the hotel and they said the room is refundable as well since it was within 24 hours. So Cheap Caribbean is not only keeping my amount paid but also the refunds from the airline and hotel. This company is a complete scam. I will never book with them again and will take every action available to get my money back.
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We believe that travel is life-changing, that’s why we show up every day to share our passion for beach vacays. We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.See more
