Cynthia Willson was awesome in helping me to square away my final bookings, spending almost 2hrs with me on the phone. If the rating were just for her service, she would get 5/5 stars.
However, true to what other people are saying there is a strong bait and switch pricing that with most flights, I would have gotten a better deal booking directly with the airlines. Having said that, I should have done due diligence and looked at reviews and called in instead of booking online. If you book soon enough (more than 5+months ahead), then you just might get an awesome deal. My advice: call in to check for flights/deals and make a decision from there, or double check flight availability with the airline website directly.
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