I have used Cheaper Domains for around 5 years and the service and support has been stable and great, until this year. 2025 has seen numerous unscheduled downtimes, including two of the most recent being 29 May 2025 lasting 6hrs 18min from 1pm, 9 Jul 2025 lasting 3hrs 50min from 8:40am.What's worse, not once has Cheaper Domains sent an email of apology or explanation about the downtimes and what, if anything, is being done to improve their issues of 2025.They have had scheduled downtimes notifying of improving systems, new features, but either those 'upgrades' have made things worse on their network, or something else is going on.There's never an email notifying what the new features are, how to use. During the most recent downtime, I called and asked to speak to Service Manager. I asked for the name, wasn't provided, just advised I would receive a call - 2 days later, I'm still waiting.Transparency is key to trust, regrettably an issue for Cheaper Domains following their ongling woes that I had never seen before, until 2025.
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Cheaper domains are 100% owned, managed and located in Melbourne, Australia, with a local team to keep your Australian gold coins recycling in Australia. Free DNS hosting is included with every domain registration.
