Review Time
Let my website go dormant for far too long. Thought I'd lost all my information, content, pictures, pricing, everything.
Aaron was able to efficiently resurrect my website and walk me through the steps with ease. Absolute legend - cannot thank you enough for your assistance. Thank you!
Let my website go dormant for far too long. Thought I'd lost all my information, content, pictures, pricing, everything. Aaron was able to efficiently resurrect my website and walk me through the steps with ease. Absolute legend - cannot thank you enough for your assistance. Thank you!
I've had a fantastic experience with Cheaper Domains, their customer service is truly the best. Every time i needed help, their team responded quickly and professionally with clear and friendly assistance. They are patient, reliable and always go above and beyond to help me. Their support staff (especially Aaron and Dan) are amazing. I highly recommend Cheaper Domains if you want affordable domains with exceptions and trusted support. Definitely deserving of 5 stars.
I had an issue with DNS where printer is not scanning to email properly, Aaron was magnificent is assisting with this issue, he gave use step by step instructions on how to overcome the issue with the DNS record. I tried to reach out to our support over at other DNS service provider and they brushed us off. Thank God Aaron was there to help even though it was not his responsibility. He really knows his stuff and willing to help. Thank you again Aaron!
Aaron Keys is a support legend. Helped me quickly and effectively throughout an entire day & I'm sure will help again going forward. Fantastic support aside, Cheaper Domains - after much comparison and trial and error with other services - I have found to be not only the best prices but also the best combination of technical freedom and friendly user interface. Couldn't recommend more highly.
Dan from the Support Team @ Cheaper Domains has helped tremendously with our Domain and licensing for Outlook. Dan provides a consistent level of customer experience that we rarely find these days. He is prompt and reliable. Knowing Dan from Support works at Cheaper Domans provides me with a frictionless engagement in business operations and allows me to focus on continued growth.
This was the easiest domain set-up process of the various ones I looked at (and tried). On top of that, though, when I wanted reassurance at the end of the process that all was well, it was politely and promptly provided by a human being (without the need to interact with a confused bot or to trawl through a million irrelevant Q&As). This was a good experience and I consequently recommend this company.
Easy system, the team are great and will assist with anything. Helping the novice to fix and create web pages without any hassle. We have been with them since 2011 with no issues that have not been able to be resolved. Dan is a legend as are many of the team I have dealt with over the years.
I have used Cheaper Domains for around 5 years and the service and support has been stable and great, until this year. 2025 has seen numerous unscheduled downtimes, including two of the most recent being 29 May 2025 lasting 6hrs 18min from 1pm, 9 Jul 2025 lasting 3hrs 50min from 8:40am.What's worse, not once has Cheaper Domains sent an email of apology or explanation about the downtimes and what, if anything, is being done to improve their issues of 2025.They have had scheduled downtimes notifying of improving systems, new features, but either those 'upgrades' have made things worse on their network, or something else is going on.There's never an email notifying what the new features are, how to use. During the most recent downtime, I called and asked to speak to Service Manager. I asked for the name, wasn't provided, just advised I would receive a call - 2 days later, I'm still waiting.Transparency is key to trust, regrettably an issue for Cheaper Domains following their ongling woes that I had never seen before, until 2025.
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Cheaper domains are 100% owned, managed and located in Melbourne, Australia, with a local team to keep your Australian gold coins recycling in Australia. Free DNS hosting is included with every domain registration.
