I attempted to order champagne two weeks before Christmas, but my order was held for a week without notice about the product's unavailability. When I inquired via email, they assured me it was in stock but later claimed they were too busy to ship in 2 to 3 days. After waiting, I followed up again, only to learn they couldn't fulfill my order. They offered a refund instead. I've seen many similar complaints, indicating a troubling pattern of taking payments without proper communication. Proceed with caution!
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