I had a terrible experience trying to purchase two same-day one-way tickets. I never received the tickets but got a call from what seemed like a spam number. They informed me that my original flight couldn't be booked, but I could book another for the same day with a stopover. I struggled to understand the agent due to her accent and made it clear that I wasn't willing to pay more than my initial amount. Despite my repeated objections on a supposedly recorded line, I was told to agree via email, assuring me the cost would remain the same. Unfortunately, I was charged twice and never utilized their service. I never received the e-ticket to check in, even though I was charged. This company needs to be held accountable.
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