These guys are horrible. After purchasing tickets months before our flight, and purchasing the insurance, we fell victim to the GREAT WINDOWS Update in July our flight was cancelled and we ended up having to settle for a refund that is 400 dollars less. They are crooks, thieves and incompetent in customer service. Do NOT make the mistake of using this company. They will find a way to steal money from your family. One star is way too much to give these crooks.
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