I’ve never really understood how this site works! They are not travel agents but as I understand it link you up with travel agents who are offering flights! I’m sure they should check the standing of participating agents but obviously not! Their security of your payment details is weak! I was searching for a one way flight London to Harare and found a decent flight which was offered by Dream World Travel. They then sent me an itinerary for a Mr Mohamed flying on Ethiopian to some place. I was then sent a scam e mail asking me to register with their site which I did not. I was then phoned by an Indian fellow asking me if I wanted to complete my booking. I told him I’d been sent the wrong invoice and was no longer interested.I thought that was the end of it but two days later two debits went through my account totally unrelated to any flight. I had to cancel my cards and my bank was able to recover the payments but……stay away from Cheap Flights! I sent them an e mail describing my experience and other than an e mail telling me they were not a travel agent and weren’t responsible there has been no feedback from them!
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