Please DO NOT EVER book through this company, they supposedly have a 2nd party vendor who in my case was Skybird Travel. I had to cancel a return flight on Southwest Airlines, and I was supposed to receive travel funds refunded back to me for a future flight. Southwest Airlines cannot put the funds in my account because someone at CheapFlights claims they do not hold the funds. I was told when I called Skybird Travel that I would have to go to CheapFlights to do this. So, I have spent hours on the phone trying to get money back from a flight I did not take. I will NEVER book through this place ever again. I will book directly through the airline, and I suggest you ALL do the same. I will be reporting this to the proper authorities because I WILL get my money back one was or another.
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