I GOT THE TICKET ON THE CONFIRMATION BY THE AGENT,I HAD TWO REQUEST FOR THE TICKET, 1) THE AIR LINE ALLOWS 30KG, I ASKED THE AGENT THAT IF THE LUGGAGE CAN BE DIVIDED INTO 2 BAGS OF15KG, THE AGENTS SAID YES IT CAN BE.2) THE SECOND REQUEST WAS OF A WHEEL CHAIR OPTION, THE AGENT SAID HE HAVE ADDED IT TO THE TICKET ITNERY.ONCE THE TICKET WAS BOOKED AND THE PAYMENT WAS RELEASED FROM MY ACCOUNT, THEN AGENTS CALLME AND SAID THAT I NEED TO CONFIRM WITH THE AIRLINES ABOUT THE 2PCS LUGGAGE AND I NEED TO LET THEM KNOW ABOUT THE WHEEL CHAIR.I WAS SURPRISE THE AGENT INFORMATION BEFORE BOOKING THE TICKET AND AFTER BOOKING THE TICKET WAS TWO DIFFERENT STATEMENTS.IF THE AGENT WASNT SURE ABOUT THE LUGGAGE, HE SHOULD HAVE TOLD ME INITIALLY AND NOT AFTER CONFIRMATION OF THE TICKET.
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