The system would not accept my date of birth. This was extremely unhelpful at a stressful time when there were only 3 seats left & I had to book for myself and my husband. I had to enter 1955 instead of my true year of 1954. When I called CheapoAir I was told he cannot do anything and was referred to call the Airline (EuroWings). I then wasted 20 minutes late at night waiting for no answer. I had to call EuroWings the next day spending more time in the queue to be answered the next day. NOT happy!!!
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